Your IT, fully managed. End to end.
Proactive support that stops problems before they start.
Kishmish runs the IT behind organizations in Syracuse and across upstate New York: monitoring and maintenance, a help desk your staff can call, security, backups, cloud, network and phones. You do what you do. We handle the tech.
Serving Upstate NY and beyond since 1999.
Managing IT for organizations across upstate New York in
More than IT support. A technology partner.
We get to know how your organization works, then manage, plan and improve the technology behind it. Tailored solutions and long-term partnerships, not one-off fixes.
It’s why we call the organizations we work with partners, not clients.
Proactive management
Monitoring and maintenance of your networks, servers and devices catch problems before they turn into downtime.
Strategic planning
IT planning, budgeting and best practices that line up with where your organization is going.
Vendor management
We deal with your IT vendors: communication, negotiation and issue resolution, so you get the best value.
Help when you need it
A dedicated help desk and support team for your staff, by phone, email and live chat.
IT that runs in the background
Fully managed IT means the people, devices and network your office depends on are monitored, maintained and supported for you.
Managed IT
An experienced, responsive team of technicians managing your on-premise, cloud or hybrid network, with the focus on the person at the desk, not just the machine.
- Monitoring and maintenance of networks, servers and devices
- A help desk your staff can call
- Proactive management to keep downtime down
- Security and compliance built in
Backup & disaster recovery
Image-based backup and recovery for your servers and desktops, plus cloud backup for the data you keep in Microsoft 365.
- Image-based BCDR for servers and desktops
- Microsoft 365, SharePoint and OneDrive backup
- Cloud and SaaS data protection
- Restores from a single file to a full system
Cloud services
Microsoft 365, Azure and AWS, deployed, managed and kept secure.
- Microsoft 365 setup, updates and support
- Azure and AWS infrastructure
- Migration, management and cost control
Security & pen testing
Layered security that stops threats early and finds weak spots before attackers do.
- Endpoint detection and response (EDR)
- Least-privilege admin access
- Regular penetration testing
- Firewall, email and DNS filtering
Network build-out
The network your office runs on, planned and built for a new space, a move or growth.
- Structured cabling
- Switches, routers and firewalls placed right
- Internet service selection
- Wireless design and coverage
VoIP phones
Cloud-hosted or on-premise phone systems, with plans from local and national carriers.
- Cloud-hosted or on-premise systems
- Calls from the office, home or anywhere
- Voice and data plans compared across carriers
Managed office
Your office technology looked after end to end, managed proactively to head off downtime.
- Monitoring and maintenance
- Help desk for your staff
- Security and risk analysis
- Backup and disaster recovery
Not sure what you need?
Tell us what’s bugging you and we’ll point you to the right fix. No jargon required.
Software & web development
When the business needs a website, an application or a better hosting setup, the same team that manages your IT can build it, host it and keep it running.
From first call to fully managed.
No big project to sit through. Each step builds on the last.
1
Talk to us
Tell us what’s working and what isn’t. No commitment.
2
Assessment
We review your network, devices, security and backups, then walk you through what we found.
3
Onboarding
Monitoring, backups and security get set up, and your staff meet the help desk.
4
Ongoing partnership
Proactive maintenance, regular check-ins and one help desk that knows your setup.
Why organizations partner with us
Big enough to manage your whole setup. Personal enough to know your business.
Regional
Based in the Syracuse area and serving organizations across upstate New York, on site when you need us.
Here since 1999
Over 25 years in upstate New York. We pioneered managed IT service in the Syracuse region in 2006.
People first
We manage your IT with the end user in mind: the person at the desk, not just the machine.
Long-term partnerships
Tailored solutions that fit your organization, and relationships built on trust.
Each organization is unique, so we approach every project with a personal touch. Your success is our success, and we’re honored to be your trusted technology partner.
Matt HoltFounder and PresidentRead Matt’s message
IT for the way your industry works
Partner with IT experts who understand your industry’s needs, so every solution fits.
What our partners say
They have great bench strength. They do a great job of explaining things in language I can understand.
Dan KelleyChief Operating Officer, InderaNonprofit
We turned to Kishmish for their recommendations and to leverage their engineering and support teams to get the new communities up and running swiftly.
Lou FarchioneVP of Licensure & Quality Management, Peregrine Senior LivingHealthcare
Anytime an obstacle has been encountered, the Kishmish team responds quickly, even late at night on the weekends!
Garrett BrancyManager, Douglaston Salmon RunSports & Entertainment
Something about your IT bugging you?
Talk it through with a person. If it’s not something we do, we’ll tell you.
Talk to the team
New project, a quote, or something that needs fixing today. Here’s every way to reach us.
Support
Open a ticket in the Partner portalsupport@kishmish.comEmergencies only: 315.478.8172 x2
Already a partner?
Start a conversation
For new projects, quotes and partnerships. Existing partners needing help: please use the Partner portal.